Systems Administrator
University of Utah
Salt Lake City, UT
Full-time
Information Services / Technology (IT)
Posted on May 8, 2024
Announcement
Details
Open Date
05/08/2024
Requisition Number
PRN38483B
Job Title
Systems Administrator
Working Title
Systems Administrator
Job Grade
F
FLSA Code
Computer Employee
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
President
Department
01555 - UIT INFRASTRUCTURE & OPS
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$60,000 - $66,000
Close Date
Open Until Filled
Yes
Job Summary
We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent would provide support for Windows and MacOS workstations, specialized software, iOS tablets, printers, network configurations, etc.
Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems.
This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 247, be available to work after hours as needed and be in an on-call rotation.
Responsibilities
• Computing needs assessment and consultation for hardware and software.
• Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management.
• Departmental IT Security processes
• Troubleshoot, research, and resolve computer issues
• Assist with network connectivity and security
• Printer support, connectivity and troubleshooting.
• Write and maintain Active Directory group policies and preferences.
• Writing technical and how-to documentation
• Inventory management.
• Virus or malware identification, removal and cleaning.
• Computer management for desktop and server updates, patches, upgrades and security.
• Cross training of peer staff on special software, hardware and procedures.
• Position is required to be on call to support the designated department and to have a 247 availability as needed.
• Other support and maintenance activities as needed.
Physical Requirements and Level of Frequency that may be required
Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
• Strong coordination, organization, time management, and communication skills.
• Extensive experience with configuration and support of Microsoft Windows operating systems, MS Office products, Adobe products and their best practices.
• Experience with JAMF, SCCM and Beyond Trust Endpoint management systems and their configurations.
• Experience with supporting and maintaining Mac OS
• MS SQL database administration.
• ITIL Foundation Certification.
• A+, MCSE, CCNA, Network+, or other applicable certifications.
• Experience with VM server environments running MS Windows server platform.
Type
Benefited Staff
Special Instructions Summary
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services ( CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
University of Utah Benefits
· Health, dental, and wellness coverage
· Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
· Free public transportation pass (Utah Transit Authority)
· Paid leave time
· Reduced tuition benefits for employee and family members
More information: https://www.hr.utah.edu/benefits/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
05/08/2024
Requisition Number
PRN38483B
Job Title
Systems Administrator
Working Title
Systems Administrator
Job Grade
F
FLSA Code
Computer Employee
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
President
Department
01555 - UIT INFRASTRUCTURE & OPS
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$60,000 - $66,000
Close Date
Open Until Filled
Yes
Job Summary
We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent would provide support for Windows and MacOS workstations, specialized software, iOS tablets, printers, network configurations, etc.
Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems.
This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 247, be available to work after hours as needed and be in an on-call rotation.
Responsibilities
• Computing needs assessment and consultation for hardware and software.
• Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management.
• Departmental IT Security processes
• Troubleshoot, research, and resolve computer issues
• Assist with network connectivity and security
• Printer support, connectivity and troubleshooting.
• Write and maintain Active Directory group policies and preferences.
• Writing technical and how-to documentation
• Inventory management.
• Virus or malware identification, removal and cleaning.
• Computer management for desktop and server updates, patches, upgrades and security.
• Cross training of peer staff on special software, hardware and procedures.
• Position is required to be on call to support the designated department and to have a 247 availability as needed.
• Other support and maintenance activities as needed.
Physical Requirements and Level of Frequency that may be required
Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
• Strong coordination, organization, time management, and communication skills.
• Extensive experience with configuration and support of Microsoft Windows operating systems, MS Office products, Adobe products and their best practices.
• Experience with JAMF, SCCM and Beyond Trust Endpoint management systems and their configurations.
• Experience with supporting and maintaining Mac OS
• MS SQL database administration.
• ITIL Foundation Certification.
• A+, MCSE, CCNA, Network+, or other applicable certifications.
• Experience with VM server environments running MS Windows server platform.
Type
Benefited Staff
Special Instructions Summary
- Posted Salary Range: $60K-$68K
- Environment: Will require lifting, bending, reaching, crawling under desks, repetitive desk work such as typing and long term sitting.
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services ( CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
University of Utah Benefits
· Health, dental, and wellness coverage
· Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
· Free public transportation pass (Utah Transit Authority)
· Paid leave time
· Reduced tuition benefits for employee and family members
More information: https://www.hr.utah.edu/benefits/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * Do you have 2 or more years of related Systems Administrator experience?
- Yes
- No
- * How did you hear about this position?
- University of Utah Web Page
- Internet: search engine, online job board, etc
- University of Utah employee referral
- Career Services/Campus Job Fair
- Community/Government Agency
- Other/Unknown
- * How did you hear about this position? Please specify the name of the job board, community, education, government agency, search engine, etc. used to find out about this position.
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
