Correctional Facility Residential Officer

Department of Correctional Services   Dubuque, IA   Full-time     Law Enforcement / Security
Posted on January 10, 2023
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Correctional Facility Residential Officer

Located at the Dubuque Residential Facility. 1494 Elm Street, Dubuque, IA 52001.

Work Schedule: 3rd Shift (12am-10am). Sunday, Monday, and Tuesday off. 

Annual Salary Range: $43,243.20 - $64,084.80

Starting wage is negotiable and will be determined at time of hire.

HR Contact: Lori Fox 319-292-1283

Benefits: • Health Insurance, Dental Insurance, and Life Insurance • Long – Term Disability • Flex Spending Accounts • IPERS Retirement Benefits & Deferred Compensation Accounts • Vacation & Sick Accruals • Paid Holidays


  • Responds swiftly and urgently to critical incidents where one’s life or safety, or the life or safety of another person is in jeopardy (medical, fire, altercation, etc.) in a manner that is safe for both staff members and clients. Ability to use lifesaving and safety measures and defensive tactics as needed and consistent with existing policy and training.
  • Sustain alertness and closely observe, listen, monitor, assess, communicate and record client’s behavior and other related information accurately and factually in electronic databases within specified timeframes.
  • Communicate with the clients, their families, criminal justice and related agency staff and other involved pares in individual and group settings.
  • Comprehend critical information and make decisions within established policy guidelines, me frames and legal parameters.
  • Perform client/visitor room and facility searches, eye counts in order to maintain the safety and security of the facility as well as perform furlough, pass checks and other community checks.
  • Travel to various locations to satisfy job requirements such as furlough and employment checks, transporting clients, participating in training, etc.
  • Utilize available technology in the performance of job dues.
  • Responds objectively and collectedly in high stress situations showing stress tolerance in dealing with a criminal justice population, including appropriately managing unpredictable behavior and quickly and effectively de-escalating rapidly escalating situations.
  • Accurately and succinctly communicates in oral interactions and/or written reports, assessments and summaries of human behavior in English, using proper grammar and proper sentence structure.
  • Monitors, oversees and supervises clients with all activities in and around the facility grounds.
  • Operates electronic doors, metal detection equipment, telephone systems, two-way radios, intercom, alarm systems, computer terminals, installs and uses client control devices and other electronic or technology equipment as approved per department policy.


  • Graduation from an accredited two year college or university or a minimum of 48 credit hours from an accredited college or university (e.g. Equivalent of 12 hours a semester/full me student status over two years me) 


  • Any equivalent combination of college education and human services or criminal justice experience which provides the required knowledge, skills, and abilities to equal the two year minimum


  • Graduation from high school or a GED and two years of human services or criminal justice experience.


  • Barring reasonable accommodation under the Americans with Disabilities Act, designated positions in this job class require applicants to possess, obtain and maintain a valid driver’s license, and the ability to be insured and maintain insurability under the district’s auto insurance coverage.
  • Satisfactory completion of a background investigation and criminal history check. · Successful completion of psychological testing and examination as required.
  • Medical examination to certify ability to physically perform the essential functions of the position.
  • Successful completion of a urinalysis test for illegal substances.
  • Ability to become and maintain certification in CPR and First Aid in a reasonable timeframe as approved by the Director or designee.