Medical Front Desk Receptionist
We are seeking a full-time or part-time front desk receptionist to join our team at Coastal Physical Therapy & Wellness in Brigantine, NJ! We are a family owned, small town practice with state of the art facility. At Coastal PT & Wellness, our mission is to provide top-quality care and excellent customer service, while creating a positive and supportive environment for our patients and staff.
Qualifications:
- High School Diploma required
- Basic computer skills
- Pleasant personality and excellent customer service skills
- Excellent communication skills
- Well organized and able to work efficiently
Responsibilities:
- Answer phone calls routinely and appropriately.
- Greet patients and visitors with a pleasant and welcoming demeanor and providing information and answering questions about our services and processes.
- Perform routine administrative duties in a timely manner including obtaining and documenting patient information, verifying insurance eligibility, submitting pre-authorizations, collecting copayments and submitting insurance payments, registering patients into electronic medical system, copying/scanning pertinent patient documents into computer system, creating and maintaining patient charts, and explaining patient insurance information to patients as necessary.
- Managing patient schedules.
- Send, receive, and distribute materials via fax/email.
- Assist with general office tasks such as filing documents and patient charts, maintaining office supplies, keeping office space tidy and organized, cleaning/folding linens, etc.
- Perform other duties as requested.
- Comply with HIPAA and patient privacy regulations.
Benefits:
- Competitive base pay
- Paid time off